SLA Suite

SLA reports and dashboard

Uniquely objective and accurate SLA reports for ICT providers or users of these services

Netvisor SLA Suite is a product that consolidates, processes, evaluates and presents technical and operational data related to the operation of telecommunications and IT systems, which is able to integrate with various management companion systems, such as e.g.

integrate the data of performance monitoring, incident ticket management and alarm management applications and generate analyses, SLA reports and dashboard data from them.

Comprehensive and detailed evaluation of service quality based on automatic measurements and fault marks.

Socket modules are available as an option for most known fault incident management and performance monitoring systems.

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Main features of SLA – Suite

Display of near-real-time data and longer-term trends is provided on customized dashboard interfaces.

Automatic generation of SLA reports in PDF, HTML, DOC and/or XLS format and publication via email or web.

Flexible, model-based calculation logic and versatile visualization options configurable on a graphical user interface.

Advantages of using SLA – Suite

Generating accurate SLA and OLA reports

The SLA Suite primarily surpasses its competitors in that, thanks to its unique model-based connector architecture, it is able to receive data from the supervision and management systems of various manufacturers, compare these data and prepare accurate and authentic reports from them.

Dashboard display

Real-time, interactive data display, which is an interface that can be assembled from display elements. It is capable of displaying different time periods (past 24 hours, current month, etc.). Various KPI data of the SLA Suite become available with navigation links. It allows generation of SLA alerts when a KPI value approaches a specified limit.

Data integration capability

The system is also capable of managing, processing and displaying the data of the most diverse management partner systems together. It is capable of simultaneous, aggregated handling of time series (measurement results) and event (fault notification data) data. Another advantage of the system is the high pre-processing capability, thanks to which it can prepare persistent KPI data and use it later.

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