System operation, outsourcing or in the form of SaaS

Operation of ICT systems, customer service, expert and manufacturer support

Customer support and/or system support is an important area of Netvisor’s activity, which can be divided into two parts.

One part of the service is to ensure that the IT, communication and application systems installed for the customer operate with the security, availability and efficiency required by their business activities, using the Netvisor operation support platform as a SaaS or outsourcing framework, or using the Customer’s existing support tool.

Another part of the service is that we provide the Customer with support activities in the required layers, devices, and environments using some kind of operation support solution, and our specialists provide full operation activities in the desired layers, devices, and environments. We use the Customer’s existing manufacturer’s support for operational activities, but we can also provide it if required.

We provide our service with highly qualified professionals, in addition to the operation of a service provider background supported by the most modern hardware and software tools, in a way that fits the needs of our customers, during working hours or even 24 hours a day, 365 days a year.

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References

MÁV Zrt. line reconstruction

Development of a platform supporting the telecommunications tasks of infrastructure development
Preparation of the high-level system plan of the optical network, the IP/MPLS and DWDM transmission network, and the operation support system of the GSMR-2 system
Construction of an IP/MPLS and DWDM transmission network
Detailed planning (licensing and implementation) of the construction of a fiber-optic cable network
Implementation of the GSM-R 2 system operation support system

KIFÜ Superfast Internet Project

The Network Development Support and Monitoring System supported all phases of the “Superfast Internet Project”:

Mapping: service mapping, infrastructure mapping
Strategic planning
Tendering
Implementation planning support
Implementation project monitoring

Hungarian National Chamber of Notaries

Development, expansion and support of the IT infrastructure since 2012

Expert operation support service with 24/7 availability
Creating storage replication
Participation in the establishment of a new data center (establishment of cabling, power supply, network, basic infrastructure)
Implementation of an IP telephone system
Creation of a disaster-resistant operation with 2 sites